PRIMEGUARD FILTRATION
Payment and Credit Terms
Online payments, purchase orders, ACH, and approved open-account terms.
These terms supplement the Website Terms and apply to online payments, purchase orders, ACH, and approved open accounts.
Online payment
Unless an approved open account applies, the full order amount is due when the order is placed. Primeguard may authorize or capture payment when ordering, acceptance, allocation, or shipment occurs. Payment processing is provided by third-party processors such as Stripe or PayPal when enabled.
Purchase orders
Approved customers may email purchase orders using the contact method provided by Primeguard. A purchase order is not accepted until Primeguard confirms acceptance. Product, price, availability, freight, tax, and credit are subject to verification. Customer purchase-order terms do not replace Primeguard’s quotation, Website Terms, or credit agreement unless expressly accepted in a signed writing.
Open accounts and Net 20
Credit terms are available only after written approval. Unless a different written agreement applies, approved invoices are due Net 20 from the invoice date. Primeguard may establish or change a credit limit, require deposits or prepayment, suspend credit, or revoke terms based on payment history, credit information, order risk, or other legitimate business considerations.
Late and collection amounts
Past-due balances may accrue a service charge of 1.5% per month or the maximum lawful rate, whichever is lower, if stated on the applicable invoice or credit agreement. The customer is responsible for reasonable collection costs, including attorneys’ fees, to the extent permitted by law. Primeguard may place accounts or unshipped orders on hold while amounts are overdue.
ACH payments
ACH instructions must be verified through an approved secure method. Customers should not rely on emailed banking changes without independent verification. Returned or reversed payments may result in account suspension and recovery of permitted bank or processing charges.
Chargebacks and disputes
Customers should contact Primeguard promptly to resolve billing concerns before initiating a chargeback. Unauthorized or abusive chargebacks may result in suspension of purchasing or credit access. This provision does not waive rights provided by applicable payment-network rules or law.
No partial payments
Primeguard does not accept partial payment of online orders unless expressly approved in writing. Acceptance of a partial payment on an invoice does not waive the remaining balance or other rights.
